Internet Explorer 7.x (or higher) for Windows - This is the selected platform supported by the DOE.
Set Desktop Resolution
- Set your desktop to at least 1024x768.
Step 1. On your Windows desktop, do a mouse right-click and select Properties.
Step 2. On the Settings tab, make sure the Screen Resolution is at least 1024x768.
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Step 3. Click on the Advanced button on the Settings tab and make sure the DPI setting for your monitor is set to 96 DPI.
Step 4. On the Appearance tab, make sure that Font size is set to Normal. Some text may not be visible if Font size is set to Large or Extra Large. Click OK.
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Temporarily Turn
Off Pop-up Blockers - Most recent browsers are set to block
pop-up windows. However, they are required for eCSSS. Please turn
off pop-up blockers while in eCSSS.
Temporarily Hide Search
Engine Toolbars - Search engine toolbars (e.g., Google toolbar)
prevent some functions from working in eCSSS. Temporarily hide your
toolbar when you are working in eCSSS.
In the example above, the Google toolbar is unchecked. This
makes the toolbar unavailable while you are using eCSSS. When you
are done with your eCSSS session, you are able to select Google
and proceed with using the toolbar.
Set Security Settings to Medium - From the Internet Explorer file menu, select Tools > Internet Options then choose the Security tab. Click the Default Level button and set your security level at Medium. A setting of High has been found to cause some navigational problems.
Set Privacy Settings
to Medium - Click on Tools
- Internet Options - Privacy and set your privacy level at
Medium. If the Privacy
setting is set higher than Medium, users may experience login problems.
Do not use Compatibility
View - Using Compatibility
View will cause some eCSSS functions to not work properly.
Disable default Compatibility View
settings - Internet Explorer has a default setting to fix pages
with Compatibility View. However, this will cause the application
to not work properly. Click on Tools
- Internet Options - Advanced and uncheck
Automatically recover from page layout
with Compatibility View.
Adobe Acrobat
Reader - Download Adobe Acrobat
Reader for free. The software is used for printing forms and
reports.
Microsoft Excel
– Report data can be viewed in MS Excel.
PDFs on iOS Mobile Devices - Users can print forms using the Safari browser. After being printed, the form is displayed and the user can choose to Open in PDFReader. Signature forms are signable only when opened in PDFReader.
Ask your Help Desk or technical support for assistance with changing desktop and browser settings.
